The People's Money (2024-2025)
Play your part: Your Money, Your Community, Your Vote!
HELP! (Housing Escalate Liaison Program)
- Do you have specific Neighborhood(s) in mind?
- East Harlem
- Which group(s) does your idea focus on? Select as many as apply.
- Public Housing Residents
- Describe the challenge you want to address:
- 公共住房维修问题,严重破损(如浴室墙壁腐烂长霉等),多次要求维修不果(工作人员来看了也没有下文)。承诺24小时内回复,但是不回复的情况下不知道怎么办,最后是找到了社区房屋维修办公室,准备上庭。这个过程 1. 应该要让居民充分了解流程,2. 没有及时回复的时候该做什么,特别是24小时紧急案件的情况,3. 程序没有落实(修工单没有落实),即便纽约市房管局也联系NYCHA维修部门,也没有回复。4. 来了也解决不了问题(只说是非一般维修,需要大修)。
- What is the solution to the challenge?
- 分派非常了解这些事项的case manager帮助社区居民,一对一跟进。
- Please provide your Zip Code
- 10029
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